Owner-Operated · NC Licensed & Insured

Remodeling Services in Franklin, NC

Looking to finally get the kitchen you have been picturing for years, the shower you actually want to stand in on a Monday morning, or does the whole house need bringing back to life? We can do that. Three generations of building behind the work, 4.9 stars across 71 reviews, and Ken walks every finished job himself before you ever see a bill.

4.9★ · 71 Google reviews NC Licensed & Insured #109293 Free on-site estimates
Free Estimate
Start your free quote
A few quick questions. We call you back the same day.
How can we help?
Where is your property?
Town is enough for now.
What’s your name?
So we know who we’re calling.
What’s the best number to reach you?
No spam. Your info goes straight to us.
Last one, your email.
Optional, but it’s where we send your written estimate.
Free estimate. No obligation. No trip charge.
Thank you, we’ve got your request.

Thanks for reaching out. A real person here reads every one of these, and we’ll call you back today.

  • Today. We call you back, usually within a couple of hours.
  • Then. We set a time to come out and walk your project in person.
  • Free. The on-site estimate costs you nothing. No trip charge, no obligation.

Rather not wait on us? Call and we’ll pick up.

Call 828-634-5200

One small favor while you wait. Make us a preferred source on Google. It puts our answers in front of you first the next time you go looking for a contractor around here.

Our Remodeling Services in Franklin, NC

Kitchen Remodeling

Cabinets, counters, tile and flooring. A minor kitchen refresh returns more than it costs around here, which is not true of most remodels.

  • Cabinets & counters
  • Tile & flooring
  • Layout changes
  • Lighting
Get A Free Quote →

Bathroom Remodeling

Full gut or a refresh. The waterproofing behind the tile is the part that decides whether it lasts, and it is the part nobody sees.

  • Tile & shower pans
  • Vanities
  • Fixtures set by licensed trades
  • Accessibility
Get A Free Quote →

Basement Remodeling

Turning unfinished square footage into rooms you actually use. One of the better returns on this whole list.

  • Framing & insulation
  • Drywall
  • Flooring
  • Egress & moisture
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Exterior Remodeling

Siding, soffit, fascia and trim. In a county that gets more than four feet of rain a year, the detailing matters more than the material.

  • Siding
  • Soffit & fascia
  • Windows & doors
  • Exterior paint
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Whole-Home Remodeling

Multiple rooms on one schedule with one contractor, instead of five trades you chase yourself and a timeline nobody owns.

  • Multi-room
  • Flooring & trim
  • Additions
  • Full renovation
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Porch Remodeling

Screened porches, decks and outdoor living. Built for the weather this side of the mountains actually throws at it.

  • Screened porches
  • Decks
  • Railings
  • Patio covers
Get A Free Quote →

Commercial Remodeling

Build-outs and renovations for local businesses. We have worked municipal and federal jobs, including the Town of Franklin water plant.

  • Build-outs
  • Storefronts
  • Offices
  • Municipal work
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Additions & New Builds

When remodeling the space you have is not enough. Room additions, second stories and in-law suites tied into the existing structure.

  • Room additions
  • Second story
  • In-law suites
  • New construction
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Why Trust Appalachian Contracting for Your Remodeling Project

Finished living room remodel with white oak floors, new trim and a floor-to-ceiling stone fireplace in a Franklin NC mountain home

Ken puts it simply: we treat every customer’s home as if it were our own. On a remodel that is the daily standard, not a slogan. We work around the hours that suit you, keep the work area contained, and clean up at the end of every day so you can still live comfortably in the rest of your house.

Ken Smith is a third-generation tradesman, the first in his family to become a full contractor, and has been building since he was 18. Josh Smith, our senior estimator, started in construction in 1995 and has 30-plus years in the trade. Between them they have seen most of what a Macon County house can hide behind a wall, and they are the two who come out and write your scope.

The work itself is ours. Carpentry, framing, drywall, tile, flooring, trim and paint are done by our own crew, in uniform, background checked, on a drug-free jobsite. Licensed plumbers and electricians handle their trades, because in North Carolina a general contractor license does not permit anyone to do that work, and we would rather say so plainly than let you assume otherwise.

What that looks like in practice

  • A free on-site estimate, and no trip charge. We come to the house and look at the space before anyone talks about price.
  • A written scope, not a number on a card. Typed, with the allowances for tile, fixtures and cabinets spelled out so you know what is included.
  • We pull the permits. Through Macon County, and we schedule the inspections around your job.
  • On time, with an ETA before we come. You are not losing a morning waiting on a truck that never shows.
  • A clean workspace, every day. The work area stays contained and swept, and the rest of your home stays yours.
  • A 3 to 5 year workmanship warranty on most jobs, separate from whatever the manufacturer covers on your fixtures.
  • Ken walks the finished job himself before an invoice goes out. If it is not right, it does not get billed.
  • An honest price match. If you have an apples-to-apples quote from somebody else, send it over. We will match it or beat it, or tell you honestly that theirs is the better deal.
Finished bathroom remodel with a navy vanity, quartz top, brass fixtures and subway-tiled shower in Franklin NC
Owner-Operated

Hired hands cut corners.Owners don’t.

Ken Smith is a third-generation tradesman, and the first in his family to go all the way and become a full contractor. He started out on job sites as a cleaner, watching and learning from the tradesmen around him and taking on more as he got older. They didn’t just teach him how to build. Showing up when you say you will, doing the job right the first time, and always standing behind your work with a firm handshake are the things that have carried him this far.

He has worked in roofing since he was 18 years old. He moved to Western North Carolina, spent years as a roofing technician here, then started Appalachian Roof Restoration because he believed Franklin deserved better work at a fairer price. Same crew, same standards, now doing business as Appalachian Contracting.

He still walks every finished job himself before you get a bill. Based in Franklin, covering Macon, Jackson, Swain and Haywood counties.

“Every roof we restore, every repair we complete, and every project we take on is a reflection of our name and the reputation we’re building.”
Ken Smith Owner-Operator · NC Licensed & Insured #109293
Read Ken’s story

What Franklin Homeowners Say About Us

4.9 Stars on 71 Reviews

★★★★★

“Working with the owner Ken Smith, his office staff and his crew, we can truly say this was a far far better experience and outcome than we had anticipated. Price point far more competitive than we anticipated, product & far better warrantee… all that with a far greater distance from our home.”

Verna BosGoogle review
★★★★★

“Beyond excellent service all the way around! Ken and his team are professional and efficient. Very pleased with their high-quality work!”

Cody RodgersGoogle review
★★★★★

“Wonderful people! Fair pricing, quick with the job while doing great quality work, they are an amazing company 😊”

Natasha HaggardGoogle review
★★★★★

“Just had some work done. Ken was very professional and did very good work. A pleasure doing business with such good people. Highly recommended.”

tork carusoGoogle review
★★★★★

“Ken Smith and his team were the best! Wonderful experience! Would definitely recommend”

Judy HollingtonGoogle review
★★★★★

“Very professional. They show up when the say they will. Great quality work”

george weikelGoogle review
★★★★★

“Very personal and professional! Gave us a quote and fixed our issue right away!”

Rachele CollinsGoogle review
★★★★★

“Prompt response and did work quickly and professionally.”

Kier CooperGoogle review
★★★★★

“Appalachian Roofing exceeded our expectations: friendly service; quality efficient work; all in a timely manner. We highly recommend them!”

Anna McFaddenGoogle review
★★★★★

“Great group to work with. Timely, nice and experienced. I recommend highly.”

John MathewsGoogle review
Ready to join them? Let’s take a look at your project. 828-634-5200 Or request a free quote ›
Why Homeowners Pick Us

Why Homeowners Trust Appalachian Contracting

Every promise below is one most contractors around here can’t make. We give you an arrival window and keep it, dust-wall the work area, clean up daily, and put our name on the result.

Round navy handshake badge representing Appalachian Contracting’s firm handshake guarantee
01

A Firm Handshake Guarantee

The promise the whole company runs on. If it isn’t right, we make it right, and we don’t send the final bill until you’re happy with the work.

Round badge of a roofer on a pitched roof, representing the owner inspecting every property
02

The Owner Signs Off on Every Job

Josh or Ken comes out, walks the space with you and writes your estimate. Then Ken personally walks the finished job and signs it off before you are billed.

Round navy shield and checkmark badge representing a three to five year workmanship warranty
03

3 to 5 Year Workmanship Warranty

On top of the manufacturer’s warranty on fixtures and materials. Materials rarely fail. Workmanship is what fails, so that is what we stand behind.

Round navy balance scale badge representing Appalachian Contracting’s price match promise
04

We Match or Beat Any Fair Quote

Send us an apples-to-apples estimate and we’ll match it or beat it. The cheapest bid is usually the most expensive one.

Round navy civic building badge representing federal and municipal clients that trust Appalachian Contracting
05

Trusted by Federal & Municipal Clients

The National Park Service and the Town of Franklin both trusted us to work on their buildings. Public work is awarded on vetting, then held to inspection standards most homes never see.

From the Field

Real homes. Real WNC craftsmanship.

Dark standing seam porch roof paired with synthetic slate on a Western NC mountain home Standing seam metal roof over a covered porch on a Western NC mountain home Synthetic slate and standing seam metal across a large Western North Carolina home Roof replacement underway on a mountain home surrounded by autumn colour Synthetic slate roof photographed from above on a wooded Western North Carolina lot Architectural shingle roof documented from directly overhead by drone Hand-formed copper downspout and gutter run on a white stucco garage Gutters and downspouts on a stone and shingle home with a breezeway garage
How It Works

What working with Appalachian Contracting is like.

No sales pitch. No trip charges. No pressure.

01

Call or request a quote

Tell us what’s going on. We respond fast and set a time that works.

02

Free on-site look

Josh or Ken walks your property with you. No charge if you don’t proceed.

03

Written, flat price

An honest number in writing, permits pulled. No surprises later.

04

The handshake guarantee

Clean site, on-time crew, and we stand behind the work after we leave.

Appalachian Contracting crew replacing a project section around a chimney in Western North Carolina
Appalachian Contracting crew and truck on site at a stone home in Western North Carolina
Free Estimates

Free On-Site Quotes

Josh or Ken comes out to your property, looks at the project, and listens. We want to hear what you’re picturing, what you want out of it, and anything you’re worried about.

Then we put together a free, personalized quote. Look it over, ask us anything, and compare it to any other quote you’ve received.

We like being compared. We show up on time and prepared, our pricing is competitive, and our customers have given us a 4.9-star rating across 70+ Google reviews.

The Firm Handshake Guarantee

Every job we do is backed by a handshake. If something isn’t right, we come back and fix it, and the workmanship is covered for 3 to 5 years after that, depending on the job.

  • Kitchen Remodeling
  • Bathroom Remodeling
  • Kitchen Remodeling
  • Bathroom Remodeling
  • Decks & Porches
  • Seamless Gutters & Guards
  • Siding, Soffit & Fascia
  • Additions & New Construction
Call Appalachian Contracting · 828-634-5200
Firm Handshake Guarantee seal from Appalachian Contracting in Franklin, NC
Getting It Right

Do You Need a Permit to Remodel in Franklin?

For most kitchens and bathrooms, yes. North Carolina G.S. 160D-1110(c) exempts work costing $40,000 or less from a building permit, but that exemption stops the moment the job touches plumbing, wiring or structure.

What needs a permit no matter what the job costs

So a $6,000 bathroom that moves a shower drain and adds a GFCI circuit needs permits. The dollar amount stops mattering the moment you touch plumbing or wiring.

Worth knowing before you call anybody: Macon County issues the building permit even when your house sits inside Franklin town limits. The Town handles zoning only. Permits run through Macon County Planning, Permitting and Development at 1834 Lakeside Drive, 828-349-2072.

We pull the permits and schedule the inspections around your job. You won’t make a single trip to Lakeside Drive.

Good Questions

FAQ

How long does a kitchen remodel take?

Six to ten weeks of construction for most kitchens. If the layout changes, plan on three to five months from the first conversation to a finished room, because design, ordering and permits all happen before anybody swings a hammer.

How long will my bathroom be out of use?

Two to four weeks of construction for a standard bathroom, and four to eight for a full gut. Caity gives you the schedule up front and calls you if anything moves.

Will a remodel pay for itself when I sell?

A minor kitchen remodel comes closest. In the 2025 Cost vs Value report for Asheville, the nearest market it measures, a midrange minor kitchen recouped about 113% of its cost, a midrange bathroom about 72%, and a major kitchen about 52%. We’d rather you hear that before you spend the money.

Do you do the plumbing and electrical yourselves?

No. Licensed plumbers and electricians do that work under our contract, because North Carolina doesn’t let a general contractor license cover those trades. You still have one contract and one number to call, and we stay accountable for the result.

Can we live in the house during the remodel?

Yes, and most of our customers do. We keep the work area contained, clean up at the end of every day, and work around the hours that suit you.

What does an estimate cost?

Nothing. Josh or Ken comes to the house and looks at the space, and you get a typed written scope. No trip charge and no obligation.

Request a Free Estimate

Let’s get started.

Free on-site estimate and a written scope with the allowances spelled out. Caity calls you back the same day, and there is no trip charge.

or Call 828-634-5200
Free Estimate
Start your free quote
A few quick questions. We call you back the same day.
How can we help?
Where is your property?
Town is enough for now.
What’s your name?
So we know who we’re calling.
What’s the best number to reach you?
No spam. Your info goes straight to us.
Last one, your email.
Optional, but it’s where we send your written estimate.
Free estimate. No obligation. No trip charge.
Thank you, we’ve got your request.

Thanks for reaching out. A real person here reads every one of these, and we’ll call you back today.

  • Today. We call you back, usually within a couple of hours.
  • Then. We set a time to come out and walk your project in person.
  • Free. The on-site estimate costs you nothing. No trip charge, no obligation.

Rather not wait on us? Call and we’ll pick up.

Call 828-634-5200

One small favor while you wait. Make us a preferred source on Google. It puts our answers in front of you first the next time you go looking for a contractor around here.

Where We Work

Remodeling across Macon County and Western North Carolina

We run out of 33 Riverview Street in Franklin, NC 28734, and work a roughly 50 mile radius across Macon, Jackson, Swain, Graham, Cherokee, Clay and Haywood counties.

Franklin, Otto and Scaly Mountain. Home, and most of our remodeling work. Older homes off Main with small closed-off kitchens, and newer builds out toward Cowee finishing basements.

Highlands and Cashiers. Second homes and higher-end finishes. Most of our cathedral ceiling and custom trim work is up there.

Sylva, Dillsboro, Bryson City and the surrounding communities. Cullasaja, Iotla, Cowee, Nantahala, Whittier, Cullowhee, Cherokee, Murphy and Waynesville.

Remodeling is one part of what we do. See general contracting in Franklin, or the rest of what we do.